Account history

Everything this account has done, newest first. Kept across sign-ins.

Download your send log

Every email Mailmize has sent from this account, as a spreadsheet. Leave the dates blank for all of it.

Every email Mailmize has actually sent from this account, with the exact text that went out — merge fields already filled in, the way the person received it. Click one to read it.

Past campaigns

Every campaign this account has run, including finished ones.

Connecting a mailbox — the whole thing, step by step

Pick the one that matches the address you want to send from. Every click is spelled out. If a step doesn't match what you're seeing, stop there and say so — a wrong guess three steps back is what causes the confusing errors later.

After a mailbox is connected

1. Settings → your business address. Required — a campaign will not start without one, because CAN-SPAM requires a physical address on every commercial email.
2. Settings → Signature. Optional. Links and images work.
3. Campaigns → create one, drop in a CSV or type contacts by hand.
4. Write the subject and body. Click the chips to insert {{first_name}}, {{company}}, {{city}}.
5. Preview. This is the step people skip. It shows the exact From address and exactly what the next person receives — it's where you catch "Hi , I saw over in" because a column didn't map.
6. Set the pacing — seconds between emails — and a start time if you want one.
7. Start this campaign, then Dashboard → Start sending.

Contacts

People you're working, separate from any campaign list. Set a follow-up date and Mailmize emails you a reminder from your own mailbox when it comes due.

Import contacts from a CSV

Drop in a spreadsheet instead of typing people one at a time. It reads the column headings, so they can be in any order and named more or less anything sensible — Name, Email, Phone, Company, City, Zip and Notes are all understood, and it only needs one of them.

Add a contact

Short answers you send over and over. They show up as buttons when you reply, and you can still change the wording before it goes.

Replies

People who wrote back. Every connected mailbox is checked automatically every five minutes — app-password mailboxes over IMAP, Microsoft sign-in mailboxes over Microsoft Graph — and anyone who replies is dropped from their sequence straight away.

Only people you've emailed through Mailmize show up here, and only mail that came in after you emailed them. Check everything I've sent goes back a year instead of a month, so it catches a late reply to an old campaign. The bar shows how far along it is — figure up to a minute per mailbox.

Your labels

Make up whatever labels suit you — Interested, Called, Bad number, anything. Tick never email again and anyone you give that label is added to your opt-out list automatically.

Reminders

Anything you want an email about later. Mailmize sends it to you from your own connected mailbox at the day and time you pick.

Microsoft application Admin only

From your app registration in the Microsoft Entra admin center. Without these, "Sign in with Microsoft" can't work.

Raised from the Support tab. Replying emails the answer to the person and marks the request answered.

Administrator

Everyone with an account on this install. You're the administrator because yours was the first account created.

Leave this off and anyone who finds the site can make an account. Turn it on before you put this on a public domain.

Add a user

Makes the account yourself and hands them the password — no sign-up form, no waiting for approval. Use Free for the people you're letting in for nothing; you can move anyone between plans later without touching their data.

With a password: you pick it and pass it on yourself — it's shown here once and never again. With an invite: they get an email and choose their own, and you never handle it. The invite link lasts seven days.

Backups

Everything — accounts, campaigns, contacts, opt-out lists — lives in one file. A copy is taken automatically once a day and the last 14 are kept. Use the button to grab one now and put it somewhere other than this computer.

Failed sends and inbox problems across every account, newest first. Clear empties this list once you've dealt with them — the emails stay in everyone's sent history.

Payments

Where the Pay again button sends someone whose payment failed — your Stripe or PayPal link. Leave it blank and they're pointed to the Support tab instead.

Switch people over automatically

Optional. Set this up and Stripe tells Mailmize the moment someone pays — the account flips to Pro on its own, a failed payment drops them to the free rate, and a cancellation puts them back on Free. You get an email either way. Leave it blank and you switch people over by hand in Admin, which works fine.

Without this secret Mailmize refuses every message that claims to be from Stripe — it is the only thing separating a real payment from somebody who found the address and fancies a free upgrade.

Point an uptime monitor at /api/health — it reports a failure if the sending engine stops, not just if the site goes down.

What the legal pages say

Only administrators see this. These details are printed on the public privacy, terms, cookie and refund pages.

Your privacy policy, terms, cookie policy and refund policy are written from these details and rewrite themselves the moment you save. Check every line below. A policy naming the wrong business or an address nobody reads is worse than no policy, because it is a written statement that happens to be false.

Connect a mailbox

Emails send from this account, and replies land in it. Pick where your email lives.

Setup videos

Short walkthroughs for connecting your mailbox. Each takes about a minute to watch.

Get help

Describe what happened and it goes straight to the person who runs this site. You'll get the answer back here and by email, so you don't have to sit and wait on the page.

Your email address, plan, and which mailboxes are connected are sent along with this so nobody has to ask. Don't paste passwords or app passwords — nobody here will ever need one.

Your requests

Everything you've sent, newest first, with any answer underneath.

Before you write in

Three things account for most of what comes through here.

1. Nothing is sending. Check the bar at the top of the Dashboard first — it says out loud why the engine is idle, whether that's a paused engine, a daily cap already hit, or a campaign with a start time still in the future.
2. A CSV won't import. The importer now says exactly what is wrong with the file and how to fix it. An .xlsx saved straight from Excel is the usual cause — it has to be saved as CSV UTF-8 first.
3. A mailbox won't connect. The Setup guide tab walks through Microsoft and Gmail end to end, including the error messages each one produces when a step is missed.

How it works

Pay through the link above. Once the payment clears your account switches to Pro — usually within a few minutes. Nothing you've already set up changes: your campaigns, contacts and history all stay exactly as they are.

If you ever stop paying, nothing is deleted. You keep every mailbox on screen, pick one to keep sending from, and the rest sit locked until you're back on Pro.

Your sign-in email

The address you log in to Mailmize with. Changing it keeps everything — mailboxes, campaigns, contacts and your plan. Your password stays the same.

Look

Pick a color for buttons, glows and the moving lights. Light or dark is the sun/moon button at the top.

Your business details

Appended to every email. The address is a legal requirement.

Tell me when someone replies

The moment a reply is spotted, Mailmize emails you from the same mailbox it arrived in, so it lands in the inbox you already watch.

The subject reads YOU RECEIVED A RESPONSE FROM (their name), and the body has who it was, the subject line, and which mailbox it came into. Alerts arrive within about five minutes of the reply, because that is how often the inbox is checked. Bounces and out-of-office autoreplies are filed but never alerted on.

Auto-reply

When someone writes back, send them an instant holding reply so they know it landed. Off unless you switch it on.

Your signature is added underneath. Three rules are built in and can't be switched off, because they're what stops an auto-responder wrecking a mailbox: one per person, ever (not one per email), never to a robot (bounces and out-of-office replies are ignored, so two auto-responders can't sit there emailing each other), and never to anyone on your opt-out list.

Signature

Added to the bottom of every email, above the address and opt-out line. Links and images are allowed.

When emails go out

Off by default — Mailmize sends whenever it has something queued. Switch this on and it only sends during the hours and days you pick. A business email arriving at 3am reads as a machine, which is the impression you're trying to avoid.

All times here are local time.

Send yourself a copy

Put your own addresses here and they get added to every campaign you start, mixed in with everyone else. You receive the same emails your list does, so you can see whether they're landing in the inbox or the spam folder. A Gmail and an Outlook address tell you the most.

Unsubscribe link

Puts a one-click Unsubscribe link at the bottom of every campaign email. Anyone who clicks it lands on a confirmation page, and the moment they confirm, their address drops into the opt-out list below — nothing queued for them goes out, and no future campaign picks them up.

Opt-out list

Skipped permanently, across every campaign and every future import. People who click the unsubscribe link land here on their own; you can also add addresses by hand, one per line.